Privacy Policy
How we collect, use, and protect your personal information.
Introduction
SENPAI SOFTWARE, LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us.
Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number, mailing address)
- Company name and job title
- Project requirements and technical specifications
- Payment and billing information
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Referring website or source
- Location data (city, state, country)
How We Use Your Information
We use your information to:
- Provide and deliver our software development services
- Respond to inquiries and communicate about projects
- Process payments and manage billing
- Send project updates, newsletters, and marketing communications
- Improve our website and services
- Comply with legal obligations and enforce our terms
Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist with hosting, payment processing, analytics, and marketing
- Business Partners: Technology partners for specific integrations or services
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement industry-standard security measures to protect your personal information, including encryption, access controls, and secure data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, contact us at admin@senpaisoftware.com.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings. For more information, see our Cookie Policy.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
SENPAI SOFTWARE, LLC